(4.4 / 5)1501+ Ratings

Serenityservers Reviews

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Overall Rating

4.4
12 Reviews
  • 558%
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About Serenityservers

SerenityServers, previously available at billing.serenityservers.net, offered a range of hosting services including dedicated servers and hosting solutions. Here are some key points about their billing and services:

  1. Billing Process:

    • Payment Methods: Customers could pay using bank cards, PayPal, or wire transfers.
    • Subscription Model: Subscriptions were required for each authorized user, and fees were specified at the time of purchase, with payment obligations being non-cancelable and non-refundable except under specific conditions.
    • Refund Policy: SerenityServers offered a 7-day money-back guarantee if the node/server box experienced non-DDoS related downtime lasting longer than 60 minutes within the first 7 days of purchase.

  2. Pricing and Services:

    • Competitive Pricing: Prices were considered fair and competitive, with specific examples including a Garry's Mod server with 10 slots and 8GB of RAM priced at $8.66 per month.
    • Popular Products: SerenityServers was known for its dedicated servers and hosting services, with a user-friendly control panel and a focus on gaming server solutions.

  3. Availability:

    • Closure: Unfortunately, SerenityServers has officially closed down, and all servers were turned off as of February 31, 2024.

  4. Customer Experience:

    • Customer Reviews: SerenityServers had a mid-range performance in the server hosting market, with an overall score of 3.9 out of 5 stars based on customer reviews and ratings.
    • Customer Support: The support team was recognized for being kind and helpful, providing a positive overall experience.

For the most accurate and up-to-date information, it is recommended to refer to their official website or customer service, although it is now closed.

Serenityservers Pros & Cons

Pros of billing.serenityservers.net:

  • Competitive Pricing: Offers fair and competitive pricing for hosting services, with a Garry's Mod server priced at $8.66 for 10 slots and 8GB of RAM.
  • User-Friendly Control Panel: Provides a sleek and easy-to-navigate control panel.
  • Fast and Helpful Support: Known for its kind and helpful support team.
  • 7-Day Money-Back Guarantee: Offers a full refund if the node/server box experiences non-DDoS related downtime lasting longer than 60 minutes within the first 7 days of purchase.
  • Good Value: Customers have noted that the company offers good value for the price.

Cons of billing.serenityservers.net:

  • Limited Discounts: While there are some discounts available, the frequency and value of these discounts can be limited.
  • Potential Downtime Issues: Although rare, there is a possibility of downtime, which could affect the availability of services.
  • Specific Promotional Codes: Some promotional codes may be expired, restricted, or limited to specific promotions.

Additional Information:

  • Payment Methods: Accepts various payment methods including Apple Pay Later financing, PayPal Pay Later, and Shop Pay Installments.
  • Refund Policy: Offers a full refund if a service experiences unexpected downtime within the first 24 hours, and a pro-rata refund for forced cancellations.

Customer ratings by feature

  • Return Policy
    4.5
  • Price & Quality
    4.8
  • Good Value
    5.0
  • Shipping & Delivery
    4.3
  • Customer Service
    4.0

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Serenityservers Customer Reviews (12)

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Sunneva Helgadóttir
Sunneva Helgadóttir
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Feb 8, 2023
Jonas Bruun
Jonas Bruun
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Feb 7, 2023
Anthony Briggs
Anthony Briggs
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Feb 6, 2023
Darrin Sultanovich
Darrin Sultanovich
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Feb 6, 2023
Rhiannon Frank
Rhiannon Frank
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Feb 6, 2023
Laura Sykes
Laura Sykes
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Feb 5, 2023
Jóhann Harðarson
Jóhann Harðarson
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Feb 5, 2023
Jessica Frei
Jessica Frei
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Feb 4, 2023
Hugrún Hauksdóttir
Hugrún Hauksdóttir
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Feb 3, 2023
Rodney Jamerson
Rodney Jamerson
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Feb 3, 2023

Serenityservers Customer’s Q&A

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Serenityservers Features and Benefits

The key features and benefits of Serenity's billing system, as described in the Customer Terms of Service, include:

  • Subscription Management: Each Authorized User requires a subscription, which can be procured through the Services interface or an Order Form. Subscriptions commence when made available and continue for the specified term.
  • Payment Obligations: Fees are specified at the Services interface "check-out" and in the Order Form. Payment obligations are non-cancelable, and fees paid are generally non-refundable.
  • Downgrade for Non-Payment: If fees are overdue by 30 days, Serenity may downgrade fee-based Services to free plans until the amounts are paid in full, after providing 10 days' prior notice.
  • Uptime Commitments: Serenity uses commercially reasonable efforts to make the Services available 24/7, excluding planned downtime. Credits may be provided for downtime, serving as liquidated damages.
  • Customer Responsibilities: Customers are responsible for paying all Taxes associated with their purchases, except for those based on Serenity's net income. Customers must also reimburse Serenity for withholding taxes.

These features and benefits highlight the structure and responsibilities associated with using Serenity's services.

Serenityservers Pricing

SerenityServers offers competitive pricing for their hosting services. For example, a Garry's Mod server with 10 slots and 8GB of RAM is priced at $8.66.

For more detailed pricing information, please refer to their official website or customer service.

Serenityservers FAQs

FAQ

Serenityservers Alternatives

Top 10 alternatives to SerenityServers:

  1. VMware - Known for its robust virtualization and cloud computing solutions.
  2. BisectHosting - Offers a variety of hosting services with excellent customer support.
  3. AlwaysWebHosting.com - Provides reliable web hosting services with competitive pricing.
  4. HostGator - Popular for its affordable and scalable hosting plans.
  5. Bluehost - Recommended for its user-friendly interface and strong performance.
  6. A2 Hosting - Known for its high-speed hosting and excellent uptime.
  7. InMotion Hosting - Offers a range of hosting services with strong customer support.
  8. SiteGround - Renowned for its top-notch security features and fast loading times.
  9. DreamHost - Provides a variety of hosting options with a focus on privacy and security.
  10. GoDaddy - Offers a wide range of hosting services with extensive customer support.

For more detailed comparisons, please refer to their respective websites.

FAQ

Serenityservers Return Policy?

SerenityServers offers a 7-day money-back guarantee. If the node/server box experiences any non-DDoS related downtime lasting longer than 60 minutes within the first 7 days of purchase, a full refund is provided.

For further details, please refer to their official website or customer service.

FAQ

About Billing.serenityservers.net Prices and Cost?

The prices and costs associated with services from SerenityServers.net are considered fair and competitive. For example, a 30-slot Garry's Mod server is priced at $17.95 per month. Customers have noted that the company offers good value for the price, with fast and helpful support. The services are described as simple, cheap, and easy to use, with a 7-day money back guarantee provided under certain conditions. It's important to note that experiences may vary, and it's recommended to review the most current pricing on their official website for accurate details.

FAQ

About Billing.serenityservers.net Popular Products and Services?

SerenityServers.net is known for its dedicated servers and hosting services, with a user-friendly control panel that is sleek and easy to navigate. The company's support team is recognized for being kind and helpful, providing a positive overall experience. They offer competitive prices without overcharging, ensuring customers get good value for their money. Among their popular products, Garry's Mod servers are frequently mentioned, suggesting a focus on gaming server solutions.

FAQ

Billing.serenityservers.net Return Policy?

SerenityServers.net has a refund policy that allows for a full refund if a service experiences unexpected downtime within the first 24 hours. Additionally, in the case of a forced cancellation, a pro-rata refund is provided, covering only the remaining days of a billing cycle. As for shipping, since SerenityServers.net provides digital services such as server hosting, there is no physical shipping involved, and therefore, no shipping policy is applicable.

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